Shipping & Delivery Policy

Last Updated: June 2026

At ZainCrafts.pk, we are committed to delivering your handcrafted products safely and efficiently. This Shipping & Delivery Policy outlines our shipping procedures, estimated delivery times, and important information regarding order fulfillment.

Order Processing

All orders are processed after order confirmation and payment verification (where applicable).

Most orders are prepared and dispatched within:

1–3 Business Days

For personalized or custom-made products, additional processing time may be required depending on the complexity of the customization.

Customers will be notified if any unexpected delays occur.

Delivery Coverage

We currently deliver across Pakistan through trusted courier partners.

Delivery availability may vary in certain remote or rural areas.

Estimated Delivery Time

Estimated delivery times are:

• Major Cities: 2–5 Business Days
• Other Areas: 3–7 Business Days
• Remote Locations: 5–10 Business Days

Please note that delivery times are estimates and may vary due to:

• Weather conditions
• Public holidays
• Courier delays
• High order volumes
• Unforeseen circumstances

Shipping Charges

Shipping charges are calculated based on:

• Delivery location
• Package size and weight
• Current shipping rates

Any applicable shipping charges will be displayed during checkout before order confirmation.

Order Tracking

Once your order has been shipped, tracking information may be provided through:

• Email
• SMS
• WhatsApp (where available)

Customers can use the provided tracking details to monitor their shipment status.

Personalized & Custom Orders

Personalized and custom-made products may require additional production time before shipment.

The estimated production timeline will depend on:

• Product type
• Design requirements
• Customization details

Delivery times for personalized products begin after production is completed.

Delivery Delays

While we make every effort to ensure timely delivery, ZainCrafts.pk cannot guarantee exact delivery dates.

We are not responsible for delays caused by:

• Courier service disruptions
• Natural disasters
• Government restrictions
• Incorrect customer information
• Other events beyond our control

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

If an incorrect address or contact number is provided:

• Delivery delays may occur.
• Additional shipping charges may apply.
• Orders may be returned by the courier service.

Please review your information carefully before placing an order.

Failed Delivery Attempts

Courier companies may make multiple delivery attempts.

If delivery cannot be completed due to customer unavailability or incorrect information, the shipment may be returned or held by the courier.

Additional charges may apply for re-delivery.

Damaged Shipments

If your package arrives visibly damaged:

1. Inspect the package upon delivery.
2. Take photographs of any damage.
3. Contact us as soon as possible with supporting images.

We will review the issue and provide assistance where appropriate.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact us:

ZainCrafts.pk

Email: zaincrafts111@gmail.com

Website: https://zaincrafts.pk

Thank you for shopping with ZainCrafts.pk. We appreciate your trust and look forward to delivering handcrafted quality directly to your doorstep.